Site www.dome-store.pt

DOME Online Store (hereinafter “Site” or “Shop”) of TOUCH HUB – EMPRESA SOCIAL DE CONSULTORIA, LDA. (“Blindesign”) guarantees visitors to this site (“Users”) respect for your privacy. The visit to the site identified above, by itself, does not imply the registration, automatically, of any personal data that identifies the User. However, in some cases the use of the Site will necessarily have to make personal data available.

This Privacy Policy and Cookies Policy is an integral part of the Site’s Terms of Use and governs the collection and processing of the personal data provided by Users, as well as the exercise of their rights with respect to these data, in accordance with the legislation in force.

DATA COLLECTION AND TREATMENT

DOME is the entity responsible for the collection and processing of users’ personal data. In order to access and use certain features of the Site, in particular the history of your orders, you must register first by creating a Personal Account, as described in the Site’s Terms of Use, which implies the provision of some personal data.

The personal data collected will be processed and stored in a computerized way by DOME, or by entities subcontracted by it, for the provision of services and are intended to manage the registration of Users on the Site and the use of the features of the Store, namely, the processing of orders of the users and delivery of the goods requested by them, as well as the dissemination and services of DOME, for example through the sending of newsletters, and other initiatives. The data will also be processed to respond to requests for contact and clarification, complaints, as well as comments or suggestions submitted by Users.

Thus, depending on the functionality or service intended by the User, the following personal data may be collected: name, email, telephone number, VAT number, delivery address and billing address. In addition, with your consent, DOME will have access to your purchase history and may, if necessary to confirm the payment of the order or to solve any resulting questions, access data related to the financial transactions provided to Paypal and SIBS entities . The personal data collected will be kept for a period of 60 days from the cancellation or termination, in any way, of the User’s personal account, at the end of which they will be definitively eliminated.

Unregistered Users will be able to freely navigate the Site and view the products available for ordering, as well as other features offered by DOME. In order to proceed with the purchase, it is not necessary to create a Personal Account, however, the User will be required to provide some personal data such as the email address. Users may also subscribe to the Store’s newsletter, in which case they will also be asked to provide the email address.

Nevertheless, the User should be aware that some information about him may be collected, even anonymously, through automatic processes (such as cookies) as described below. DOME assumes that the data collected was inserted by its owner and / or that its insertion was authorized by the same, being the same true, current and accurate.

 

DATA USAGE

DOME treats personal data for the purposes of completing registration on the Site, managing and using the features available on the Site, such as processing purchases from Users, to respond to requests for contact or requests. If you give your express consent to this effect, your data may still be processed for the following purposes:

(i) sending promotional and direct marketing communications related to products and services, as well as the dissemination of events and campaigns, by automated means such as SMS, e-mail and telephone;
(ii) sending newsletters.

USER RIGHTS

In accordance with the law, the User is guaranteed at all times the right of access, rectification, elimination and limitation of the processing of his personal data, as well as the right of opposition to the treatment of such data and portability, through written request addressed to DOME to the hello@domestore.pt e-mail address or by telephone contact, available on our website.

You can also obtain confirmation that the personal data concerning you are subject to processing. If requested, a copy of the data under treatment may be made available to you. In accordance with the law, you have the right to withdraw your consent for the processing of the data for the purposes indicated at any time, through the means of contact now available, without prejudice to the maintenance of the treatment carried out by that date, based on prior informed consent.

DATA COMMUNICATION

DOME may disclose your personal data to third parties provided that for this purpose you have unequivocally obtained the consent of the Users or when:

(i) the transmission is made in compliance with a legal obligation, a resolution of the National Data Protection Commission or a court order; and
(ii) the communication is carried out to protect the vital interests of Users or any other legitimate purpose of DOME or third parties provided by law.

SECURITY MEASURES

The Site makes every effort to protect the personal data of Users from unauthorized access through the Internet. For this purpose, it uses security systems, rules and other procedures in order to guarantee the protection of the personal data of Users, as well as to prevent unauthorized access to the data, its improper use, its disclosure, loss or destruction. It is, however, your responsibility to ensure and ensure that the computer you are using is properly protected from harmful software, computer viruses and worms. In addition, you should be aware that without the adoption of appropriate security measures (for example, safe configuration of the browsing program, up-to-date antivirus software, security barrier software and non-use of software of personal data and passwords to be accessed by third parties, without authorization to do so, is aggravated. It should be noted, however, that where data collection takes place on open networks such as the Internet, although in rare cases their data may be unsafe and may be viewed and used by third parties not authorized.

COOKIES

In order to provide a more personalized and user-friendly service that matches your expectations, DOME uses its own and third-party cookies to collect and store information. Cookie is an information file that is automatically placed on the hard disks of users’ computers when they access certain websites. The cookie identifies the browser program on the server, allowing the storage of information, to improve the user experience, as well as analyze and review performances of the site.

These cookies will be used by DOME and strictly for the following purposes:
a) Storage of information through analytics cookies and the definitions of usability and accessibility;
b) Profile management, so that Users can access and retrieve personal information and account details;
c) Allow DOME to know the User and their browsing preferences on the Site, in order to provide a better, more secure and personalized service;
d) Analyze the levels of use of the services and improve their performance.

Cookies and other instant tracking technologies do not automatically collect personal data about you. In cases where you voluntarily provide this type of information by completing your registration on the Site or sending communications, these technologies may be used to obtain further information regarding your use of the Site. Each User corresponds to an individual cookie, thus ensuring the privacy and security of the data. The presentation of the statistical data is done in an aggregated form and not individual, not allowing identification of the User. In this way, it is possible to evaluate the performance of the Site, in a perspective of constant updating and improvement, in order to correspond to the tastes and needs of the User.

Internet browsers allow users to manage their cookies. They can set their devices to accept all cookies, know when a cookie is set or never receive cookies. You can disable the cookies function at any time. Although the settings for each browser are different, it is usual for the cookies to be configured in the “Preferences” or “Tools” menu. For more detail on the configuration in your browser, see the “Help” menu.

Please be aware that by completely disabling cookies, certain custom features will not be sent to the User and therefore all features of the Site may no longer be available.

This Site treats permanent and session cookies for a period of one month.

SAFETY

DOME guarantees the privacy and security in the transmission of User data using Secure Sockets Layer (SSL) encryption of all information exchanged with DOME via the internet.

In addition, DOME hereby affirms that it has and will maintain in operation all technical means at its disposal to prevent loss, misuse, alteration, unauthorized access and misappropriation of personal data provided or transmitted. In any case, it should be noted that, by circulating the data over an open internet network, it is not possible to totally eliminate the risk of unauthorized access and use, so that the User must implement adequate security measures when browsing the Site.

Whenever payments are made through the site server, the information sent will be encrypted and additional security measures appropriate to the state of the art and good market practice will be employed.

CLAIMS

Without prejudice to any other administrative or judicial remedy, the User has the right to submit a complaint to the National Data Protection Commission or other competent control authority in accordance with the law, if he considers that the processing of his data by DOME violates the legal regime in force at any time.

CHANGES TO PRIVACY POLICY

DOME reserves the right, at any time, without prior notice and with immediate effect, to change, add or revoke, partially or totally, this Privacy Policy. Any changes will be immediately published on this same page online, so we advise regular consultation of this page to keep up to date.

QUESTIONS AND SUGGESTIONS

If you have any questions or concerns about how DOME treats your personal data, please send us your request for clarification by email hello@domestore.pt